Parties and group events are a cornerstone for many attraction venues. From kids' birthdays to corporate gatherings, these celebrations bring people together and help create lasting memories. They also increase revenue and improve guest retention for venues. However, managing event logistics —like guest lists, RSVPs, and waivers—can be a major challenge for both party bookers and venue staff.
That’s where ROLLER’s party booking software comes in, offering a solution that helps streamline the planning process, minimize stress and elevates the guest experience. And with ROLLER’s new party guest list feature, organizing events has never been easier. Let’s explore how it works.
The challenges of party logistics for guests and staff
In the lead-up to a party, both the guest who has booked the party and the venue staff responsible for the party face the following challenges:
- Tracking RSVPs takes time: Manually coordinating guest lists and sending out invitations can be a huge time-sink for party organizers. Without a simple, digital way to track RSVPs, party bookers often struggle to confirm final guest counts, making it difficult to finalize party details and costs with the venue.
- Incomplete information leads to delays: If the party venue requires all guests to sign a waiver, the responsibility often falls on the party booker to ensure that all guests (or their parents or guardian) are notified. If they forget, it can be a logistical nightmare on the day of the party. Similarly, the venue lacks visibility into which guests are attending and who has already signed a waiver.
- Guests miss out on the fun due to check-in delays: Check-in delays can take away valuable party time for guests who show up without a signed waiver. They also absorb valuable staff time on a busy weekend. If a parent drops off their child at the party without a signed waiver, there’s the added complexity that minors can’t sign waivers for themselves, which means someone has to phone the parent to arrange the waiver. All of this is time better spent enjoying the venue’s facilities!
Introducing ROLLER's party guest lists
ROLLER’s party guest list feature removes the hassle of party planning, giving booking holders and venue teams a simple, organized solution for managing RSVPs and waivers.
- Send and track RSVPs with ease: The party booker simply logs into their online account to share the RSVP link with friends and family via email, text, or social media. Invited guests can RSVP directly, and the party booker receives notifications as responses come in.
- Waivers are completed before arrival: As part of the RSVP process, guests are prompted to sign any required waivers online, eliminating the need to spend time signing one at check-in. If you’re not using waivers, you can skip this step!
- Real-time updates for staff: Your venue’s staff can view all RSVPs and waiver statuses in the Venue Manager, ensuring they’re ready when the party day arrives.
Check out our November 2024 Product Spotlight webinar for a demo.
This streamlined system keeps everyone informed and avoids any last-minute scrambles on the day of the event. With this seamless guest experience, you’re increasing the likelihood that guests will want to come back again, helping you maximize future revenue potential!
Want to enable the party guest list feature now? Follow this helpful guide in our Help Center.
Not a ROLLER customer? Schedule a chat to see how we can help you streamline your party bookings.