Running a trampoline park is all about fun, excitement, and creating memorable guest experiences. But behind the scenes, safety and liability are major concerns for operators. That’s where trampoline park liability waivers come in. These waivers aren’t just legal paperwork, they’re an essential tool for protecting your business and ensuring guests understand the risks involved in trampoline activities.
For years, many venues relied on paper waivers, which often led to long lines, lost documents, and frustrated guests. Now, more and more businesses are making the switch to trampoline park software that includes digital waiver solutions, and for good reason. A streamlined, digital waiver process not only reduces check-in times but also improves efficiency, enhances the guest experience, and minimizes legal risks.
Let’s explore how it works.
What is a trampoline park liability waiver?
A trampoline park liability waiver is a legal document that guests (or their guardians) must sign before participating in trampoline activities. It acknowledges the inherent risks of trampolining and helps protect your business from potential lawsuits in the event of an accident.
Why do trampoline parks require liability waivers?
- Legal protection: Guests confirm that they understand the risks, reducing the likelihood of liability claims against your venue.
- Insurance compliance: Many insurance providers require trampoline parks to have a solid waiver system in place.
- Operational efficiency: A properly managed waiver system speeds up check-ins and minimizes administrative work.
How do liability waivers protect trampoline parks?
Liability waivers serve as a critical layer of legal protection for trampoline parks by ensuring that guests acknowledge the inherent risks involved in trampoline activities before they participate. By signing a waiver, guests confirm that they understand the potential for injury, which helps reduce the likelihood of legal disputes and liability claims against your business.
Paper vs. digital waivers: What’s the difference?
Paper waivers may have been the standard for trampoline parks in the past, but they come with significant drawbacks. The disadvantages of paper waivers include being:
❌ Time-consuming. Guests have to fill them out at check-in, leading to longer wait times.❌ Prone to errors. Illegible handwriting or missing signatures can cause compliance issues.
❌ Difficult to store. Paperwork piles up, creating storage and retrieval challenges.
Digital waivers: A game-changing solution
Digital waivers, on the other hand, are faster, safer, and more efficient. They allow guests to sign before arrival, are stored securely in the cloud, and seamlessly integrate with your check-in system.
Here are the key benefits of digital liability waivers for trampoline parks:
Legal protection and risk mitigation
Using a trampoline park liability waiver helps guests understand the risks associated with trampolining, reducing potential legal disputes. With digital waiver software, compliance is easier; waivers are stored securely, ensuring you always have a clear record of guest agreements.
Many insurance providers also favor parks with well-documented waiver systems, which can result in lower premiums.
Faster check-ins and improved guest experience
Imagine a guest arriving at your park, ready to jump, only to be held up because they forgot to sign a waiver. This causes delays, long queues, and frustration for both staff and visitors.
With digital waivers, guests can sign their waiver online before they arrive, cutting down wait times and ensuring a seamless check-in experience.
We’ve seen waivers signed during online checkout jump from 30% to 60%, which has been a game-changer for us! Our staff and guests are loving it because there’s no more waiting in endless lines, just smooth sailing at check-in - everyone's living for it.
Reza Saidi
Venue Manager, Entertainment Park
Streamlined operations and cost savings
Switching to digital waiver software eliminates paperwork, reduces administrative workload and allows staff to focus on guest experience rather than handling forms.
Smarter marketing
Birth dates, participation history, and other waiver data help you create personalized marketing campaigns and boost customer loyalty. For example, venues can send tailored birthday offers to encourage repeat visits and keep guests coming back.
The industry trend: Digital waivers are becoming the standard
The shift toward digital waivers isn’t just a passing trend, it’s quickly becoming the industry norm. According to ROLLER’s 2025 Attractions Industry Benchmark Report, 74% of trampoline and adventure parks have already implemented digital waiver solutions, and adoption rates continue to climb.
And it’s not just trampoline parks making the switch. Across the attractions industry, digital waiver adoption is surging. Wake and aqua parks lead the charge, with a staggering 96% adoption rate, followed by climbing venues at 88.9%. In the Americas alone, 93.4% of all attractions venues have embraced digital waivers, making them a near-universal feature in the region.
But no matter where your business is located, the data is clear: guests and operators alike are gravitating toward digital solutions that streamline check-ins, improve safety compliance, and provide valuable marketing insights.
If your park is still relying on paper waivers, now is the perfect time to transition to a digital system. Not only will you keep pace with industry trends, but you’ll also provide a smoother experience for guests and reduce the administrative burden on your staff.
Key features of ROLLER’s digital waiver software
If you’re considering digital waiver software, it’s important to choose a solution that best suits your business’s needs. ROLLER’s digital waivers are designed to streamline operations, enhance the guest experience, and maximize efficiency.
Here’s how our industry-leading solution simplifies the waiver process for trampoline parks:
1. Integrated online checkout
ROLLER’s digital waivers are built into the online checkout flow, allowing guests to sign their waivers while booking their tickets. That way, when they arrive at your venue, you can quickly confirm they have a signed waiver and check them in with ease.
After completing their payment, guests are presented with a pre-filled waiver form to sign. They simply add their date of birth, input details for any minors, and share the waiver link with other invited guests. These pre-filled forms have increased waiver sign-ups during checkout by 12% for ROLLER customers, saving venues up to 96 staff hours per year.
2. Simplified waiver management for families and groups
Managing waivers for parents and guardians can be a logistical challenge. Without a streamlined process, parents often have to fill out multiple waivers at check-in, leading to long wait times and guest frustration.
ROLLER’s digital waiver system simplifies this by automatically prompting adults to include minor details when signing their own waiver. This ensures that all necessary waivers are completed in one step, reducing delays and eliminating the need for additional paperwork at check-in. By reducing duplicate waivers, ROLLER saves the average venue 76 hours per year.
3. Automated waiver reminders and follow-ups
To help guests come prepared, ROLLER’s system automatically sends waiver reminder emails before their visit. These booking reminder emails reduce last-minute confusion, decrease check-in times, increase waiver completion rates, and minimize the number of guests who arrive unprepared. This results in a smoother, more efficient operation for trampoline parks, allowing staff to focus on delivering an amazing guest experience instead of chasing paperwork.
Additionally, party bookers can track RSVPs and waiver completions for their events using shareable links, making party planning stress-free for both venues and guests.
4. Flexibility and guest convenience
Every venue operates differently, and guest preferences vary. That’s why ROLLER’s digital waiver system is designed for flexibility, allowing guests to sign waivers in advance using their preferred device via SMS or email.
Staff can also park incomplete bookings at the point of sale, so they don’t have to restart the check-in process if a guest hasn’t signed their waiver. Instead, they can continue assisting other guests and seamlessly return to the booking once the waiver is completed.
By giving guests the ability to sign trampoline park waivers at their convenience and enabling staff to manage check-ins more efficiently, ROLLER helps reduce bottlenecks and keep operations running smoothly.
Future-proof your trampoline park with digital waivers
If you’re looking to improve efficiency, reduce legal risks, and enhance guest experiences at your trampoline park, digital waiver software can be a game-changer.
By integrating digital waivers directly into the booking process, ROLLER helps trampoline parks reduce check-in times, lower administrative costs, and eliminate long lines—all while improving guest satisfaction. With a seamless, automated system, your venue can run more efficiently, provide a frictionless experience for every visitor, and keep guests coming back for more.
If you’re considering the switch to ROLLER, get a free demo today. Or, if you’re an existing customer not currently using ROLLER’s waivers, talk to support to find out more.
