Maximize Efficiency and Growth with an All-in-One Attraction Business Software
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Sell online and in-venue
Serve your guests
Market your venues
Manage business operations
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Supporting your business every step of the way
Frequently Asked Questions
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ROLLER software is designed for a variety of venues, including trampoline parks, playcenters, water parks, roller skating rinks, entertainment centers, wildlife parks, rock climbing gyms, and more. It's an all-in-one solution that supports features like online ticketing, POS, memberships, waivers, guest feedback, CRM, payments, reporting & analytics, aiming to increase online conversions, improve guest experiences, and streamline operations across single or multiple locations.
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Yes, ROLLER offers ticketing and admission management solutions tailored for a wide range of venues. Our platform provides an intuitive online ticketing system that enhances the booking experience for guests alongside a fully integrated point-of-sale (POS) interface for in-venue sales.
This setup facilitates seamless management of guest bookings, sales of tickets, food and beverage, merchandise, parties, memberships, and more, all from one place. ROLLER's solutions are designed to increase online conversion rates, streamline operations, and improve the overall guest experience by offering flexible bookings, add-on sales, and integrated capacity management.
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Yes, a venue management platform can significantly help with online bookings and reservations. ROLLER is specifically designed to streamline and enhance the process of managing online bookings for various types of venues.
We offer an intuitive online ticketing system that allows for easy creation and management of events, ticket sales, and customer reservations. This system is geared towards increasing a venue's online conversion rate by providing a user-friendly interface for customers to make their bookings at any time.
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For attraction businesses, a comprehensive POS system is vital, encompassing features for integrated ticketing and admissions, merchandise and retail sales, and food and beverage service to streamline operations and maximize revenue.
Essential capabilities include managing memberships, handling waivers for safety compliance, and facilitating event and party bookings. Modern systems also support mobile and contactless payments, offer real-time reporting and analytics for informed decision-making, and enable multi-venue management for operational consistency across locations. -
Yes, ROLLER does support membership management and loyalty programs. Our platform is designed to help venues not only sell memberships and manage member data but also run programs that reward repeat customers. This functionality allows for the creation and management of membership tiers, special offers, and discounts, which can be tailored to encourage repeat visitation and increase customer loyalty.
By integrating membership management and loyalty programs into our comprehensive venue management system, ROLLER enables venues to offer personalized experiences to their guests, driving engagement and boosting revenue through repeat business.
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ROLLER simplifies the process of handling waivers and electronic signature capture by integrating these functionalities directly into its platform. This allows venues to efficiently manage legal compliance and guest safety without the need for paper forms.
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Effective reporting and analytics are pivotal for venues aiming to enhance operational efficiency and guest satisfaction. These tools enable the analysis of sales and revenue, offering insights into customer demographics and purchasing behaviors. Operational metrics highlight areas for efficiency improvements, while event performance data helps refine future offerings.
ROLLER's integrated system provides detailed insights into various operational aspects, aiding in data-driven decision-making that can lead to optimized operations, improved guest experiences, and increased profitability. -
ROLLER support is available 24/7 through our support ticketing system, and for more immediate or critical issues, phone support is provided through a regional local number.
Grow your business with ROLLER
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“We’ve seen about a 25% increase in sales from our online checkout since moving to ROLLER. The ROLLER platform is more professional, easier to use, and helps us to sell more party bookings and gift cards.”
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“We’re getting a lot of online bookings and are making money while we sleep. We get an extra $600-$700 per day from online bookings, and we don’t have to chase up bookings, all of it is straightforward, and guests can book themselves online.”
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"It used to take about a day and a half of our accountant's week to get all the reporting done and now it's done in one or two hours. There are very few things that ROLLER hasn't saved us money on."
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"We’re not a small business anymore but we’re not a big enterprise either. But we want a system that can grow with us, but also be simple enough for where we’re at now.”
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"There were a whole bunch of 'aha' moments, probably because ROLLER are much more mature in this market than I was as a buyer. You solve all these problems I didn't even know existed."
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"ROLLER's HQ account is one of the biggest benefits for multi-location parks moving to ROLLER. It saves so much time creating and editing products across locations and ensures guests have a consistent experience with our brand."
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"Switching to ROLLER is 100% the best thing we've done for our business. It's a no-brainer - there's nothing else on the market like ROLLER."
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"ROLLER has helped us run a smoother operation. It’s made things easier, more streamlined, and more user-friendly, both for the guest and the team."
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"ROLLER is very simple, straightforward, and easy to use. No one else in the market provides all the facilities that ROLLER does."
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"We're drawing repeat customers in way more than we used to. Memberships have been the most positive outcome of switching to ROLLER."