Trusted by over 2,000 venues worldwide
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GUEST SURVEYS
Reach your guests where & when it matters
The GX Score automatically sends guests surveys right after visiting your venue. Guest information is pre-filled to save time, and you can incentivize guests to complete your survey, ensuring you maximize response rates. Help new customers find your venue by asking your guests to leave a public review.
COMPLAINT RESOLUTION
Act quickly to turn critics into fans
Receive a notification when a guest leaves a negative review so you can contact the guest immediately to remedy the situation before they leave a review on a public review site such as Google or Facebook.
“The GX Score has made our general managers hyper-focused on customer service.”
Anneliese Morgan
Director of Sales, Uptown Jungle
INDUSTRY BENCHMARKS
Set the benchmark in your industry
See how your GX Score compares against other venues in your industry – either in your region or globally – to identify areas for improvement and where you excel against the competition.
“Now we have the evidence to back up where we’re doing a great job and where we need to improve.”
Tom Reed
Training and Service Coordinator, Australian Sports Museum
