Training & Technical Services
Account audit
Review of your account to identify opportunities to improve the guest experience and operational efficiencies, including a full audit of feature usage, best practice advice, & detailed review of areas to drive revenue via ROLLER functionality.
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Online guest experience
Recommendations to fine-tune your guests' online experience, including a full website experience review, online secret shopper interviews, & best practice advice to improve the overall experience and online conversions.
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Reporting training
Extended reporting training covers: Accrual vs. Cash accounting, key ROLLER reports with real-world application examples, & the reconciliation processes.
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POS & operational training
Delivery of bespoke online training including a review of your POS entry flow and setup & best practice team training on operational flows for both in-venue & back-end booking management.
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Hardware setup
Let us help you expand and improve your operations. Whether adding a new POS machine, upgrading a card terminal, implementing gate entry access, or starting to offer a sticker/wristband at your venue, our team can get you up and running in no time.
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Custom training
Need training on a different subject? Our team can develop a personalized training plan based on your request.
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