After the recent wave of COVID-19 related shutdowns, businesses around the world are gradually resuming on-site operations. For businesses preparing to welcome staff and customers back, there are significant benefits to offering online training and refresher courses to familiarize employees with your venue’s software before they return to work.
Studies suggest one of the most important ways to engage and motivate employees is to provide them with opportunities to learn and develop new competencies. Businesses that offer training at work can expect to see higher profit margins than companies without formalised training. Increases in workforce education are far more effective at increasing productivity than upgrading equipment.
So we have developed and launched the ROLLER Academy: a collection of short and engaging training videos, organised into courses to enable new and existing staff to quickly learn how to use ROLLER to do their day-to-day role.
Course content includes basic and advanced features of ROLLER POS and Venue Manager. These courses are perfect for new starters and also existing staff who want a refresher or to learn new areas of the platform.
The Academy allows businesses to deliver consistent training on how to use ROLLER through a combination of digital learning and a practice environment. Staff can learn at their own pace by watching the videos and reading the articles, then practice the new skills using ROLLER Playground, a safe environment where they don’t have to worry about making mistakes that might affect the venue in any way.
Each video course includes a transcript and links to related help center articles which dive deeper into these topics.
Training new and existing staff using ROLLER Academy will help your business remain up to date with the latest and greatest features at ROLLER, and allow your staff to deliver an even greater guest experience!
Related Blogs;
ROLLER Blog – Introducing the ‘Guest Experience Flywheel’
ROLLER Blog - 4 ways technology can improve the guest experience at trampoline parks
ROLLER Blog - Top 6 features for location-based-entertainment venues during COVID-19
If you’re a ROLLER client and interested in learning how you can make the most of the ROLLER Academy for your venue, please Contact Support.
If you’re NOT a ROLLER client, and interested to learn about how ROLLER can transform your leisure or attraction venue, please complete this form and a Solutions Advisor will reach out to discuss your requirements.
