Guest Experience (12)

Guest Experience

Published: June 10, 2021

Stop Treating Service Recovery Like a Vending Machine

ROLLER Software

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2 mins

By ROLLER Software, July 19, 2021

Guest Experience

Published: May 28, 2021

Are You Getting Better all the Time?

ROLLER Software

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4 mins

By ROLLER Software, May 28, 2021

Guest Experience

Published: May 26, 2021

Guest Complaints are the Goldmine to Your Success

ROLLER Software

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3 mins

By ROLLER Software, May 26, 2021

Guest Experience

Published: May 18, 2021

Step into the Arena: When Complaint Resolution Goes Public

ROLLER Software

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3 mins

By ROLLER Software, July 29, 2021

Guest Experience

Published: May 14, 2021

Turn That Frown Upside Down: the 4-Step Process to Complaint Resolution

ROLLER Software

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5 mins

By ROLLER Software, January 22, 2025

Guest Experience

Published: May 12, 2021

Your Guests Aren’t Complaining Enough

ROLLER Software

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4 mins

By ROLLER Software, May 12, 2021

Guest Experience

Published: May 20, 2021

What You Must do Before You Exceed Guests’ Expectations

ROLLER Software

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3 mins

By ROLLER Software, May 20, 2021

Guest Experience

Published: May 07, 2021

7 Mistakes to Avoid When Responding to Social Media Complaints

ROLLER Software

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4 mins

By ROLLER Software, August 28, 2023